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2019 NALCHBP Management Program

The Health Plan recently completed its 2nd annual Management Program. Our unique work environment includes hiring from within which allows our employees to learn from the ground up. When an individual is ready for a supervisory role, they have a solid knowledge of the work we do. The program is designed to increase interest in being a member of the HBP Staff as well as hone the skills and knowledge of current Staff members. Participants spend 7 days learning the history of the Plan, Office of Personnel Management’s (OPM’s) role, the brochure process, Quality Assurance metrics and much more on the inner workings of the Plan. The program includes team building and public speaking exercises. Participants hear detailed job descriptions and day to day work requirements and expectations from the Managers in the Claims, Human Resources, Finance, and IT departments.  The program concludes with the participants spending a few hours working along side a mentor who can answer any additional questions they may have about being a Staff member.

On August 15, 2019, the Plan proudly recognized the 18 participants who successfully completed the 2019 Management Program.

 

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